Legal link
Legal links navigate users to legal documents and policy pages.
Hierarchy
In the user journey, we use visual elements like space, size, depth, and color to efficiently guide users to the most relevant next steps. Color is especially useful for way-finding. We use blue to draw users attention to primary actions.
Contemporary
eBay is particularly vulnerable to the perception of being outdated and irrelevant, largely influenced by how we present ourselves in our product. By adopting the latest UI and UX industry standards, we challenge this perception and ultimately build trust with our users.
Evo is a personification of modernity, is industry standard and has been thoroughly user tested.
Placement
Legal links should be placed where users expect them (e.g., website footer, account creation, near relevant interactive elements). The surrounding context should clearly indicate the link's purpose.
When to use
- Linking to legally required documents, like terms of service, privacy policies, or return policies
- When users need to review legal terms before completing an action
When not to use
General navigation that doesn't involve a legal document
Informational links that don't carry compliance requirements; use a text link instead
Placement
- Footer: standard location for site-wide policies like Terms of Service, Privacy Policy, and Return Policy
- Checkout and cart: near consent actions, with links to Terms & Conditions, Refund Policies, and shipping policies before users finalize a purchase
- Account registration and login: where users provide personal data — link to Privacy Policy and Terms of Service
- Product pages: for specific disclaimers like warranties, safety information, or age restrictions
- Subscriptions and membership sign-ups: include Terms of Use and Cancellation Policies before users commit
- Email and data collection pop-ups: link to Privacy Policy when collecting emails or personal information
- Policy pages: when linking out to any internal policy page
