Legal link
A link that directs users to legally required or relevant legal information, such as terms of service, policies, disclaimers, or copyright notices. These links help ensure compliance with laws and regulations while informing users of their rights and obligations.
Hierarchy
In the user journey, we use visual elements like space, size, depth, and color to efficiently guide users to the most relevant next steps. Color is especially useful for way-finding. We use blue to draw users attention to primary actions.
Contemporary
eBay is particularly vulnerable to the perception of being outdated and irrelevant, largely influenced by how we present ourselves in our product. By adopting the latest UI and UX industry standards, we challenge this perception and ultimately build trust with our users.
Evo is a personification of modernity, is industry standard and has been thoroughly user tested.
Placement
Legal links should be placed where users expect them (e.g., website footer, account creation, near relevant interactive elements). The surrounding context should clearly indicate the link's purpose.
When to use
- Footer – Standard placement for policies like Terms of Service, Privacy Policy, and Return Policy.
- Checkout – Include links to Terms & Conditions and Refund Policies before customers finalize purchases.
- Account Registration/Login Pages – Link to Privacy Policy and Terms of Service where users provide personal data.
- Product Pages – If there are specific disclaimers (e.g., warranties, safety information, or age restrictions).
- Cart – Clearly show legal policies related to payments, refunds, and shipping.
- Email & Pop-ups for Data Collection – Link to Privacy Policy when collecting emails or personal information.
- Subscription & Membership Sign-ups – Include Terms of Use and Cancellation Policies before customers commit.
- Policy pages - In general when linking out to any internal policy pages.
Text links vs Legal links
Both are links, but the main difference is that legal links navigate to legal-specific content, while text links are used for product-based surfaces.
For further assistance determining if a specific link requires the legal link pattern reach out to the Regulatory design team.
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