Program badges

Program badges are icon and text lockups that highlight and reinforce existing programs and services at eBay related to trust, authentication, and guarantees.

A blue tone-on-tone authenticity guarantee badge.

Overview

A grid of 21 program containing Authenticity Guarantee, eBay Guaranteed Fit, Direct from Brand, Brand Authorized Seller, Authenticated by Certilogo, eBay Refurbished, Verified Condition, Free Warranty, Certified Refurbished, Top Rated Seller, Top Rated Plus (US), eBay Premium Service (UK), eBay Top Service (DE), eBay Money Back Guarantee, PSA Vault, eBay for Charity, eBay Pre-loved, eBay Plus, International Shipping, Local, and Brand Outlet.

Anatomy

A program badge is a lockup featuring a program-specific icon and the name of the program. For the approved set of program icons, see the Icon library.

A detailed spec of a program badge lockup. Number 1 points to the program icon. Number 2 points to the program text “Authenticity Guarantee”. Number 3 points to the full lockup.
  1. Icon
  2. Text
  3. Lockup

Size

Program badges come in both 24px and 16px icon lockups and use regular-weight text.

Two program badge lockups. Both have a rosette checkmark icon and “Authenticity Guarantee” text. The top one is a 24px lockup, and the bottom is a 16px lockup.

Orientation

A rosette checkmark icon next to a single line of text “Authenticity Guarantee”.

Single line

This single line lockup is the primary version that is used across applications.

A rosette checkmark icon next to a double line of text. “Authenticity” is on the first line and “Guarantee” on the second.

Double line

This double line lockup is a secondary treatment that may be used when space is limited in marketing materials.

Filled and unfilled icons

Only two programs in our system use filled icons: Authenticity Guarantee and Guaranteed Fit. All other programs use outlined icons. While some programs use a similar icon to Authenticity Guarantee, only Authenticity Guarantee should be displayed as filled at this time. A few AG filled exceptions exist, which are outlined in this section.

Item tiles

Authenticity Guarantee and Guaranteed Fit program badges are always filled across item tiles and marketing applications.

All program badges across item tiles should appear in blue, with the exception of Guaranteed Fit which is always green.

A search results page for outdoor furniture. Each item tile has a program badge lockup with black icons.

AG Filled exception: Feature groupings

When Authenticity Guarantee appears alongside other icons within a feature or details group—and is already shown elsewhere on the page—it may be displayed as an outlined, black icon to align with the surrounding icons.

This is commonly seen in the Shop with Confidence section on the View Item page and within Authenticity Guarantee popovers.

Three rows of icons stacked with descriptions and chevrons. The first row is Authenticity Guarantee, the second is Returns, and the third is Shipping & Delivery. All icons are black.

AG Filled exception: Feature groupings

This is commonly seen in the Shop with Confidence section on the View Item page and within Authenticity Guarantee popovers.

An Authenticity Guarantee educational modal focused on explaining details.

Color framework

Program badges help communicate trust and provide visual clarity. To ensure prominence, they are primarily displayed in our accent blue across item tiles and other key placements. A few color exceptions exist, which are outlined in this section.

Item tiles

All program badges across item tiles should appear in blue, with the exception of Guaranteed Fit which is always green.

A search results page for outdoor furniture. Each item tile has a program badge lockup with black icons.

Key placements

Key placements are locations where a program badge appears independently, without being grouped with other elements.

An Authenticity Guarantee program badge placed above an item title. The icon is blue.

View item

A program badge placed at the the top of the page.

A blue eBay Money Back Guarantee program icon next to stacked type. The name of the program is on top with support text under it.

Checkout

A program badge highlighted at the end of a checkout flow.

Tone-on-tone

When program badges are used in a layout that has a specific color scheme, the color should match the type and other UI elements to maintain consistency, legibility, and accessibility.

A vibrant yellow mobile layout with a program badge that is a dark brown color to match the color scheme.

Color exception: Shop with Confidence

On the View Item page, program badges can appear further down in the “Shop with Confidence” module. It’s common to find program badges with other trust signals and icons in this section. This is a color exception because the program badge appears alongside other icons. In this context, black is used to match the visual hierarchy, since the badge is already shown elsewhere on the page.

Three rows of icons stacked with descriptions and chevrons. The first row is eBay Money Back Guarantee, the second is Returns, and the third is Shipping & Delivery. All icons are black.

Color exception: Features and details

Similar to the Shop with Confidence section on the View Item page, layouts that present additional features and details may use icons that match the style and color of the surrounding icons.

An Authenticity Guarantee educational modal focused on explaining details.

Alignment

Text wrapping

Some moments require a program name to wrap onto a second line of text. This can occur for longer program names or as a result of localizing text for another language. When wrapping text, anchor the icon in the upper left, center-aligned with the first line of text.

A search results page for outdoor furniture. One of the item tiles has a wrapping program name with text left-aligned on the right side of the icon.

Rows and cells

Within sections like the “shop with confidence” module on View Item pages, the alignment of program icons are middle-aligned with the row’s height.

Three rows of icons, description text, and chevrons. The first row has 4 lines of text and the icon is top aligned. The second row has 3 lines of text and the icon is top aligned. The third row has two lines of text and the icon is center middle-aligned.

Large badge multi-line

Vertically middle-align program icon and text when there are 2 lines or less. With 3 or more lines, top-align icon and text. This treatment provides increased visual attention.

A blue eBay Money Back Guarantee program icon next to two lines of text. The icon is middle aligned.

Small badge multi-line

Left-align sub copy underneath small program badge lockups when there is a clean edge line down the page. Keeping an edge will help with scannability.

An Authenticity Guarantee program badge with support copy stacked beneath it. The text is left aligned with the icon.

In marketing

Authenticity Guarantee and Guaranteed Fit are two of our most prominently marketed programs. Both consistently use their filled icons across all marketing applications. Learn more in the UI graphics expression and banner component.

An out-of-home eBay ad with an outlined Authenticity Guarantee program badge lockup inside of a pill shape.

Authenticity Guarantee

An out-of-home eBay ad with a filled eBay Guaranteed Fit program badge lockup inside of a pill shape. A filled icon is also placed on top of an image of a tire rim.

Guaranteed Fit

Icon and text separated

It is possible to separate the program badge icon and text if the program name is being used as the headline. These layouts are more nuanced and should be developed in partnership with the brand team.

Overline

One of the common use cases for using program badges will be found in the overline of a banner. The overline sits above the banner’s title. The color matches the color scheme of the banner text and button.

A home page mobile design with Authenticity Guarantee in the overline of a banner.

Product

Do use program icons to represent their programs.

A vault icon next to “PSA Vault”.

Don’t use program icons for anything other than their programs.

A vault icon next to text that describes transactions and peace of mind.

Do strive to limit to` a single program badge on item tiles.

Exception: While stacking multiple programs on item tiles is generally discouraged, certain programs—such as eBay for Charity—are exceptions to this guideline if needed.

Do left-align sub copy underneath program badges to maintain a clean edge line for better scannability.

Don’t indent sub copy to the program name—resulting in an uncomfortable edge line and disrupting scannability.

Don’t use tooltips with program badges. This treatment is often redundant and inaccessible without other visual indicators.

A tooltip popup placed beneath a program badge lockup.

Don’t place other icons or links in close proximity to program badges. These badges are meant to be simple visual indicators.

A program badge lockup with an information icon placed to the right of it.

Don’t create your own color combinations for program badges.

A blue icon next to gray text.

Don’t use bold weight for program badge text.

A PSA Vault program badge lockup, but the text is bold.

Marketing

Do use filled icons for Authenticity Guarantee and Guarantee Fit at all times.

An ad with a filled rosette checkmark icon placed on top of a stack of fashion images. The same filled icon is used in a program badge lockup within a pill shape towards the top.

Don’t mix outlined and filled icons for Authenticity Guarantee and Guaranteed Fit.

An ad with a filled rosette checkmark icon placed on top of a stack of fashion images. An unfilled version of the icon is used in a program badge lockup within a pill shape towards the top.

Do follow the color scheme of the layout. For tone-on-tone, the program badge should match the text and button color.

A vibrant yellow tone-on-tone layout with a program badge in brown.

Don’t use a blue program badge over a colored background.

A vibrant yellow tone-on-tone layout with a program badge in blue.

Do follow the provided spec for a double line program lockup.

A double line program lockup for Authenticity Guarantee. The icon is large and to the left of two lines of text.

Don’t text wrap the single line program lockup to two lines to create the double line lockup.

A double line program lockup for Authenticity Guarantee. The icon is small and to the left of two lines of text.

Do place program badges in the text overline when referencing programs in product banners.

A large product banner with text on the left side containing an overline, headline, subline, and cta button. The image contains a vibrant blue background with 3 types of jewelry. The overline has the program lockup for Authenticity Guarantee.

Don’t randomly place a program badge lockup in a product banner. This creates unclear content hierarchy.

A large product banner with text on the left side containing a headline, subline, and cta button. The image contains a vibrant blue background with 3 types of jewelry. The program badge is randomly placed on the right side of the banner.

Specs

These specs apply to all program badges.

A detailed spec of a 24px single line program badge lockup. From left to right is a 24px icon, 8px of space, and text using the subtitle 2 - 16/24 regular text style.

Single line 24px

A detailed spec of a 16px single line program badge lockup. From left to right is a 16px icon, 6px of space, and text using the body - 14/20 regular text style.

Single line 16px

A detailed spec of a double line program badge lockup. From left to right is a 32px icon, 8px of space, and text using an altered body - 14/16 regular text style.

The double line lockup is built by scaling the 24px icon to 32px. Once the lockup is built to these specs, it can be scaled proportionally to any size needed.

Resources

Strategy and stakeholders must vet a program before it becomes official. Our program badges are a finite set that will grow over time as we expand our program offerings.

To discuss icon needs, reach out to the OneExperience (OX) team or sign up for office hours. Please do not create new program badge icons without consulting OX. Do not alter or edit program badge icons.